Refund & Cancellation Policy
Introduction
This Refund and Cancellation Policy applies to in-person cooking classes and experiences organized by InPasta di Romagnoli Carlo Alberto.
By booking or purchasing an in-person class, you agree to the terms outlined below.
General Principle
InPasta's cooking classes are in-person experiences with limited availability and require advance organization, preparation, and resource allocation.
For this reason, refunds and cancellations are regulated according to the timing and circumstances described below.
Cancellation by InPasta
If InPasta cancels a class for any reason (including, but not limited to, instructor unavailability, operational issues, or insufficient enrollment), participants are entitled to one of the following options, at their choice:
- a full refund, or
- rescheduling to an equivalent future class (subject to availability)
InPasta will notify participants as soon as reasonably possible.
Cancellation by the Participant
Cancellation with advance notice
Cancellations made at least 48 hours before the scheduled start time of the class are eligible for a full refund.
Refunds will be issued using the same payment method used for the original purchase.
Late cancellation
Cancellations made less than 48 hours before the class start time are not eligible for a refund.
This is due to the difficulty of reallocating last-minute spots and the costs already incurred. At InPasta's discretion, and only if feasible, the participant may be offered:
- a reschedule to a future class, or
- the possibility to transfer the booking to another person (prior notice required)
These options are not guaranteed.
No-Show
If a participant does not attend the class without prior notice, the booking is considered a no-show.
No refund, credit, or rescheduling will be provided.
Refunds After Class Completion
Refunds after a class has taken place are granted only in exceptional circumstances, such as:
- the class was significantly shortened or interrupted
- the service was not delivered as described due to issues attributable to InPasta
Refunds will not be issued for:
- general dissatisfaction
- personal taste or expectations
- subjective evaluation of the experience
Any issues must be reported within 24 hours after the class.
Refund Method and Timing
- Approved refunds are issued using the original payment method
- Processing times depend on the payment provider and may take 5-10 business days
- InPasta does not charge refund processing fees
No Partial Refunds
Partial or prorated refunds are not provided.
If a participant attends only part of a class or leaves early, the class is considered fully delivered.
Exceptional Circumstances
Any exception to this policy is granted solely at InPasta's discretion and does not constitute a precedent for future cases.
Legal Rights
This policy does not limit or exclude any mandatory consumer rights provided under applicable law. If any provision of this policy is deemed unenforceable, the remaining sections shall remain valid.
Contact
For refund or cancellation requests, please contact:
Subject line: "Refund Request - In-Person Class"